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FAQs



WHY SHOULD I HIRE A PI?
An investigator provides information that was not previously known. Information is important when it comes to any form of civil or criminal proceeding. We are experienced investigators and fact finders. When you need to ascertain the facts and only the facts, we can help.

WHAT INFORMATIONS ARE REQUIRED TO START AN NVESTIGATION ?
Supply us with a physical description and/or photo of the subject; home and work addresses; vehicle information; time and place to start, plus the reason or Intention behind the investigation and complete informations of the person assigning the case, If require, we also verify client.

HOW QUICKLY CAN YOU BEGIN AN INVESTIGATION?
We prefer to have at least a 24 hours prior notice however; it is sometimes possible to begin a case within 1-3 hours. Weekends are the busiest times and therefore, would usually require extra advance notice. We would first need to collect all of your details and facts regarding the case and obtain any necessary forms before we can initialize the investigation. In addition we also need advance payment to be paid before we start the assignment.

WHAT IS YOUR BACKGROUND & WHAT KIND OF EXPERIENCE DO YOU HAVE?
ARGUS consists of investigators who have come from a variety of backgrounds: intelligence, law enforcement, government, and information technology. All investigators are required to undergo a professional on-the-job training program conducted by the senior investigators, departmental heads of the organization.

HOW CONFIDENTIAL WILL BE THE INVESTIGATION PROCESS?
Our modus operandi is 100% secure and we also work very carefully not to disclose our identity and keep our clients safe. We can understand that many assignments related to our client's relationship, our foolishness can destroy client's relationship and it can lead to any extent. We also never disclose about our client's identity to our investigating officers even we also never let them know the purpose and intention behind the investigations. All the reports and information are being kept in confidential & Secret Custody, which is not accessible to any body.

HOW AUTHENTIC THE INFORMATION YOU PROVIDE?
Yes our reports containing informations are 100% authentic. We collect those from all reliable sources. Before submit the report we repeatedly verify till our chief satisfy.

DO YOU TAKE CASES FOR ALL PLACES IN INDIA ?
Yes we work for every part of India . We have a wide network of Professional & Experienced Investigations in all major cities in India . We take assistance from the local people and also we send our own experts to handle cases in that concerned city.

WHAT ARE YOUR HOURS OF OPERATION?
ARGUS works for 24 x 7 x 365 days, Our hardworking IO's work for many hours continuously to provide best and effective services to our client's .

DO YOU PROVIDE A LOCAL PERSON WHOM WE CAN CONTACT AND HE/SHE LL REPORTS TO US?
No, our Head office will report you directly and you have to contact our head office any time during the operation. This policy is only to keep confidentiality of our client's identity and informations.

WHAT IS YOUR TURNAROUND TIME FOR EACH OF THE SERVICES YOU OFFER?
Depending upon the cases, some cases take a week some takes months it depends upon the informations one require but we try to complete the case as soon as possible. However, some case like Pre Matrimonial Investigations can take anywhere from 7 to 10 days. Due to many unavoidable circumstances may delay the process maximum for a week.

HOW DO YOU ACCESS THE INFORMATION YOU REPORT?
Access to information found on your report is obtained in various manners. Information is obtained through confidential work with employers, schools, people, companies, governmental agencies, courts, licensing bureaus, credit bureaus, and direct sources of police records.

HOW MUCH DOES IT COST ?
Our charges are very much nominal & competitive and also based on the type of operation and information one require. We can provide you our best prices after producing the information you have and offcourse informations you need.

HOW DO I RECEIVE MY REPORT?
You may collect your report personally from our office or we can send it by regular mail, facsimile, or e-mail. Documents or proofs that are obtained as part of an investigation case can also be sent via the same methods. Stills photographs can be scanned and sent as e-mail or a regular mail if required and video footage can be sent in the usual format or CD.

HOW CAN I PAY?
You can make payments through Cheque, Draft or Cash. International payments can be made through wire transfers.





 
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